RETURNS

• All returns are subject to prior approval.
• MDECOR LIMTED has a policy of not accepting returns if you have ordered too many or change your mind.
• We will willingly fulfil our obligations under the Consumers Guarantee Act, if the product is defective.
• We cannot accept returns for indented items, sale or clearance line, damaged or partly opened boxes or goods received later than 14 days after invoice date.

Returns must be 4 boxes(Tiles) or more.

Handling of Tiles is expensive – to cover our cost a 20% restocking fee applies to all returned goods.

N0 RETURN OF GLUE , GROUT AND SILICON. SO BUY CAREFULLY.

NO RETURN ON WEEKENDS.

Returns must be made within 14 days of invoice date.

ALL REFUNDS AT 11 A DALGETY DRIVE WIRI MANUKAU.

Goods MUST be in original fit for sale condition. We only accept FULL UNOPENED boxes.

Original invoice Must accompany with All returns.

Please note that measurements taken off plans by Mdecor are estimates only. We recommend a site measure performed by a professional tiler.

The returned goods must be of one batch and a current stocked shade.

All returns will be refunded at original purchase price or current selling price whichever is lower.

ALL REFUNDS WILL BE MADE EITHER INTERNET BANKING OR EFTPOS /CREDITCARD.

WE DON’T GIVE CASH REFUNDS.